Terms and Conditions
TERMS OF SERVICE
Please read these terms of service carefully before using our website. By using our website, you accept these terms of service in their entirety.
Products: All products that appear on our website are subject to availability. We reserve the right to modify, suspend or discontinue any product at any time without notice.
Pricing: We strive to provide accurate pricing on our website. However, we reserve the right to change prices at any time without prior notice. Prices do not include shipping costs, which will be calculated and added to the order total at checkout.
Payment: We accept payments by credit and debit card, bank transfer and PayPal. Payment is processed at the time of purchase.
Shipping: We ship our products to any part of the world. Shipping time varies depending on the destination and shipping method chosen. Shipping costs will be calculated and added to the order total at checkout.
Returns: We offer a return policy that allows you to return the product within 14 calendar days from the delivery date. Please see our returns and exchanges section for more details.
Copyright: All content appearing on our website, including images, designs, texts and graphics, is protected by copyright and is the property of Arelana Joyería Online or its respective owners. You are not permitted to use, copy or reproduce any part of the content without our prior written consent.
Changes to Terms of Service: We reserve the right to update or modify these terms of service at any time. We recommend that you review this page regularly to be aware of any changes.
If you have any questions or concerns about our Terms of Service, please do not hesitate to contact our customer service, we will be happy to help you.
PRIVACY POLICY
At Arelana Joyería Online, we value and respect the privacy of our customers and are committed to protecting your personal data. This privacy policy describes how we collect, use and protect your personal information.
Collection of personal information: We collect personal information from our customers when they make a purchase or register on our website. This information may include your name, address, email address, telephone number and payment information. We may also collect information about your use of our website, such as the type of device you use, IP address, web browser, and the pages you visit.
Use of personal information: We use the personal information we collect to process your orders and payments, send you information about promotions and special offers, improve our services, and protect against fraud and abuse.
Sharing of personal information: We do not share your personal information with third parties unless it is necessary to process your order, fulfill a legal request, or protect our rights, property or safety.
Protection of personal information: We take reasonable security measures to protect your personal information against unauthorized access, alteration or destruction. We use physical, electronic and procedural security measures to ensure the security of your personal information.
User Rights: You have the right to access, correct or delete your personal information at any time. You can also opt out of receiving promotional emails from us.
Privacy Policy Changes: We reserve the right to update this privacy policy at any time. We recommend that you review this page regularly to be aware of any changes.
If you have any questions or concerns about our privacy policy, please do not hesitate to contact our customer service, we will be happy to help you.
COOKIES POLICY
A Cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a website, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way in which they use their equipment, they can be used to recognize to user.
Cookies are essential for the functioning of the Internet, providing innumerable advantages in the provision of interactive services, facilitating the navigation and usability of our website. The information we provide below will help you understand the different types of cookies:
According to the provisions of article 22.2 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), Arelana Joyería Online informs about the cookies used on our website:
Google Analytics: Stores cookies to be able to compile statistics on the traffic and volume of visits to this website. By using this website you consent to the processing of data about you by Google. Therefore, the exercise of any right in this regard must be done by communicating directly with Google.
Google Analytics cookies are stored on servers located in the United States and you agree not to share them with third parties, except in cases where it is necessary for the operation of the system or when the law requires this. According to Google, it does not store your IP address. Google Inc. is a company adhered to “Privacy Shiels” that guarantees that all data transferred will be treated with a level of protection in accordance with European regulations.
You can consult detailed information in this regard through the following link: https://support.google.com/analytics/answer/6004245 .
If you wish, you can use the Google Analytics Opt-out Browser Add-on, through whose instructions you can reject the analytical cookies of said service in all browsers.
You can consult more information about this at the following link:https://tools.google.com/dlpage/gaoptout
Likewise, Arelana Joyería Online informs the user that they have the possibility of configuring their browser so that they are informed of the receipt of cookies, and can, if they wish, prevent them from being installed on their hard drive.
Below we provide links to various browsers, through which you can make this configuration:
Chome from here: https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=es
Explorer from here: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies
Safari from here: https://support.apple.com/kb/ph21411?locale=es_ES
Operate from here: https://www.opera.com/help/tutorials/security/privacy/
LEGAL WARNING
Legal notice of Arelana Online Jewelry in Barcelona, Spain:
Identification of the owner of the website: Arelana Joyería Online is an online jewelry store located in Barcelona, Spain. The owner of the Arelana website is Don Ignacio Amiguet Hernández with DNI 47724520A, contact: info@arelana.com, nacho@arelana.com.
1. Intellectual property: All content on the Arelana Joyería Online website, including images, texts, designs and logos, are protected by intellectual and industrial property rights. Reproduction, distribution, public communication or any other activity that may be carried out without prior and express authorization from Arelana is prohibited.
2. Protection of personal data: Arelana Joyería Online complies with Spanish regulations on the protection of personal data (Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights). Personal data provided by customers will be treated confidentially and will be used exclusively for the processing and shipping of orders. Customers have the right to access, rectify or cancel their personal data at any time.
3. Responsibility for links: The Arelana Joyería Online website may contain links to external pages. Arelana is not responsible for the content of these pages or for any damage or harm that may arise from accessing them.
4. Responsibility for the use of the website: The use of the Arelana Joyería Online website is the exclusive responsibility of the user. Arelana is not responsible for any damage or harm that may arise from the use of the website, including damage to computer systems or loss of data.
5. Modification of the legal notice: Arelana reserves the right to modify this legal notice at any time without prior notice to the user.
6. Applicable legislation and competent jurisdiction: The use of the Arelana Joyería Online website will be governed and interpreted in accordance with Spanish legislation. Any controversy that may arise will be submitted to the courts and tribunals of Barcelona, Spain.
